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Delivery story 457

JesseClark writes:

I've been delivering pizza for a small Richmond, VA based Italian joint called Pizza Express for a few months now. For the most part, I love my job. Cool people, flexible hours, and a lot of money if you work for it.

But there's one god-awful miserable little business called PreCon that I've delivered to a good ten times in the past month that I swear goes out of its own way to make me hate my job. Here's a typical PreCon run.

Once you get to the place, you have to check in at a security gate so the guard there can call the customer out to meet you. After the guard finishes lecturing me about how I'm "making him work" or how I need to "get organized," he reluctantly calls out the customer.

Then I get to wait. And wait. I'd say the shortest time it took a PreCon customer to get outside was 15 minutes. And it is ALWAYS scorching hot on those days. Always. A few weeks ago, it was 117 degrees, and I don't even have AC. But these guys couldn't care less. They just waddle on out of that door whenever they're good and ready, rudely pay for the food, and leave.

And out of those ten deliveries, nine were complete stiffs. Nine. And the one tip I got was something like 82 cents in nickels and pennies.

But to make matters worse, these stiffs aren't just rude "you don't deserve a tip" stiffs. These people are so fascinatingly stupid that I'm not even sure they know what a tip IS. One time, a lady handed me forty bucks for a $31.73 order, so I politely asked how much change she wanted back. She proceeded to laugh at me as if I'd just made a joke and then said she needed all of it back because "it'd have been crazy if she didn't get her change." She was literally unaware of the concept of tipping. Anyway, I didn't have exact change in coins, so I ended up having to give her a quarter and actually LOST about eleven cents on that run. And that was only the first of four different, back-to-back Pre-Con runs that day. I spent a combined total of two hours there and made less than a dollar.

The disrespect is astounding, too. One of our guys ran a delivery up there and was deemed a "racist cracker" by a random black lady after she found out he wasn't the Papa John's guy she was waiting for and was actually - *GASP* - delivering to someone who happened to be white.

Anyway, to be honest, it's not even infuriating anymore. It's just fascinating. If it wasn't so miserable over there, I'd look forward to going just to see what these morons would do next.