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| Delivery story 255
Bett writes:
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I delivered for Eagle Boys in Western Australia. I work in a small town in a coastal suburb an hour and a half from Perth.
I worked there for a year as a driver part-time while I was a waiter full-time in a resteraunt three doors down in the same shopping centre! So I can compare the treatment between waiter verses driver.
Working as a driver was easier to me because you deal with each customer for approximately two minutes, not including the driving and preping. However, I do agree that as a driver you have a lot more to lose such as being robbed, car accidents and wasting your time with fake addresses.
One time I had to deliver three orders at the same time. The plus is that it saves money with petrol and wear on your car, but sometimes the customer that ordered his pizza first has to wait 5 to 15 minutes longer because the other pizzas are cooking and have to be delivered.
So I deliver the pizza to the first guy last because he was the furtherest away in the next town over. I just dropped off the 2nd pizza and it had been almost 20 minutes since I left with his order. I had already received two phone calls from the manager relaying the customer's abuse over to me.
Anyway, I was driving there at night and it was pitch black. A huge Kangaroo jumped out and just clipped my front bumper. I stopped and pulled over to see if my car was alright and to see if the kangaroo was o.k. I couldn't see him so I assumed he was fine.
I eventually made it to this guy's street and I couldn't find his number. The porch light wasn't on which didn't help. Luckily I keep a torch for these situations. About 5 minutes passed and yet I still had no luck, so I parked on the verge and started door knocking. Just about every second house on this street had no number and they were all over the place. It would follow 2, 4, 6 and then it would change to 36. So I called the guy up and he gave me crap directions. I finally found it and it was a corner lot facing a culdesac.
I told him the amount and he said he wanted it free. I called the manager, and he said it was o.k, so I gave the guy the pizza. Then he said, "Where's my Coke?" I checked the docket and there was no Coke. He demanded a free Coke. I called the boss and he said that he took that order and there was no Coke.
By now the customer was very pissed off and all his anger was directed at me. He took his pizza inside to his starving drunk mates and followed me to the car while screaming his head off. I was just about pull out when he smashed my front window with a rock. I wasn't going to debate with him so I speed off back to the shop.
No Pay. No Tip. Broken Window. Smashed up bumper.
You don't get this problem as a waiter. But as a waiter you can't drive away from arrogant bastards. All you can do is smile. But that's another story.
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