Delivery story 241 Pizza Guy writes: I used to work for Domino's Pizza in Lemay, Missouri. As usual, the store was understaffed for a busy Friday night. I was doing double duty as phone person and delivery driver. As everyone knows, I am not exactly a people person on the phone but I do know how to present myself to the customer when on a delivery, always courteously. Well, here is the story. I was at the delivery address and got out of my car and walked to the front door. I heard a voice telling me to go to the back door. I did and was met by a woman in her late fifties to early sixties trying to pass herself off for someone half her age. I should have known she was going to be trouble. I quoted her the price for the pizza and her reply was that it was the wrong price. I told her that it was on the slip, and if there was any problem, to please call the store. She changed her mind about calling the store but said she didn't have enough money. She asked if I could take a check. I said yes, but she would have call the store for a new total. The store had a check fee. If the driver returned with a check that was not on the run, the driver lost thirty cents. I know it was not much but you know, as drivers, it really is. She didn't like to hear that and then she asked if she could pay with a credit card. Like all pizza drivers carry a credit card machine with us at all times, right? Wrong. LOL. I told her she would have to call the store to get it approved and she could have the pizzas and I would return with the card receipt for her to sign. She must have had some kind of problem with the idea of calling the store for any reason. She finally came to her own solution and asked if I would take change. I said yes. She returned five minutes later with phone in hand and turned it over to me. On the other end was the shift manager telling me to come back and everything was taken care of. During this whole time I was waiting patiently and being courteous. I gave the customer her pizzas and returned to the store. As soon as I walked in the door the shift manager told me to get my stuff together. He was sending me home early. I asked why. He said I had the customer in tears for my rude behavior. If anyone was rude, it was both the shift manager and the customer! He was not interested in hearing my side of the story. Needless to say, I turned in my uniform on the spot and left. I bet they had a hell of time getting my money out the driver's lock box without my key. return to top