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Delivery story 141

Brian writes:

I'd been with Papa John's in Tulsa a little over a month when we got our first real snow of the year. The roads were terrible. It started as sleet, freezing rain, and then turned to snow. I dreaded these conditions, but my manager assured me that the tips would make it all worthwhile. I had the best car of any other driver for these conditions and actually managed to move around much easier than the rest. In four hours, I managed to take 21 runs. But at the end of the night, I left with 20 dollars. I had two five-dollar tips from two very generous people. The last 11 was paid in mileage alone. I had 19 runs that night that didn't tip. It was REALLY hard to believe that people would send a driver out into conditions that they didn't want to go out into themselves for fear of their safety and harming their vehicle, but they'd bring me out, risking my safety and my car, and not tip me a DIME.

The second snow of that year was completely different. The roads were worse. I had 5 deliveries right at closing and the roads were so bad even with my anti-skid brakes couldn't stop. I had a run on Summit Dr. The name gives it away, a huge hill. I tried every approach to get up it or around it. Finally, in mid-hill, I pulled my hand brake up and walked three miles in the snow to deliver the pizza. They were really grateful and tipped 17 dollars.

On my way down from that hill, I landed myself in a ditch and had to call a friend to help push me out with two runs still in the car. They were over two hours late. Once I finally got there, the people were so nice and generous. It didn't matter to them that their pizza was cold. They paid full-price and each tipped well. I left with 130 dollars that night off of only 12 runs.

I think people should know. It's not about how much you tip. I mean, sure we appreciate a large tip, but if you can't do a large tip, I appreciate a dollar from those who can't afford a lot as much as I do five dollars from those who can.