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Objections

8. I'm sending a message by not tipping.


By not tipping, some people think they send a message to the store about a particular problem, but that's no way to handle the situation.

Your message is not understood unless you actually say something. If you have a problem with the store, please call and voice it. Don't take it out on the driver by lowering the tip. Remember, the driver is the only tipped employee. Your action does not hurt anyone else. It does not affect the cook, phone person, manager, or store. See the pizza was late if you're upset about that.

The driver is the store's messenger. You're only shooting the messenger.

When you don't tip, nobody knows why. The only message you send is that you're a cheap and ungrateful jerk. That's how we interpret everyone who doesn't tip.


Last updated: August 6, 2008